Prices

All prices on these pages are excluding shipping from dk.tech.gear to the customer. One can pick up the goods in Odense SV without a fee given prior notice.

Prices are including 25% Danish "moms" (~ VAT, Sales Tax) – unless you have created an account, reside in a non-EU country (where you may need to pay tax), and are logged in: then the prices are shown without VAT. We reserve the right to change all prices without prior notice.

Payment

At the time of ordering, you may select your prefered method of payment. If you reside in Denmark, you may pay cash on delivery, but foreign residents may pay only in advance by bank transfer or by a cheque made out to dk.tech.gear in DKK (DKK only).

Unfortunately, we do not accept credit cards as that is too expensive for a relatively small company like us.

If you tell your bank to attach your name or order number when they do the transfer, your order may be processed quicker.

Bank detils

SWIFT: DABADKKK
IBAN No.: DK9730000010374332
Account sort code: 4703
Account number: 0010374332
Account holder: dk.tech.gear
Bank: Danske Bank, Hunderup Afdeling, Munkerisvej 1, DK-5230 Odense M

Order process

When you have placed and order with us, you will receive an e-mail with an order confirmation. When we have reviewed your order, we will assign an order status to it and when it changes, we will send you an e-mail with the updated status. Possible statuses include:

• Pending: We have not reviewed your order yet.
• Waiting for goods: We are waiting for one or more goods to come into stock.
• Waiting for payment: We have all goods in stock and we are waiting to see your payment in our bank account before we will ship the goods.
• Received payment: We have received your payment and will ship your order as soon as possible.
• Shipped: We have shipped your order (tracking number is included).
• Ready for pickup (call 40765996): We have all goods in stock so please call Tom and set a time for pickup.
• Picked up: You have picked up your order.

Our addresses

Our address:

dk.tech.gear
ATT: Tom Christiansen
Vosemosegyden 40
5250 Odense SV
Denmark

CVR number (Danish company number/VAT number) 31 81 85 75

Warranty

According to Danish consumer law, the custormer has the right to complain about faulty goods in upto 2 years after time of purchase. In this period, the seller must acknowledge the complaint and look into it. If the product develops a fault within 6 months form the date of purchase, the seller (on reviewing the fault is not due to negligence) must either replace the item or give money back for the item.

There is extended warranty on the following products:

• Dk.tech.gear: backplate and single tank adaptor: life time to original owner. Harness: 3 years. Other products: 1 year.
• Weezle: 1 year.

Wear

Excuded from warranty is normal wear and tear. The webbing may fray but that is normal.

Returns

According to Danish consumer law, the custormer has the right to return goods bought over the net, no later than 14 days after receipt (actually, also before the goods are shipped). You have the right to get all your money back (except shipping costs [both ways]), unless the ordered items have been modified escpecially for that customer.

You just return the goods to us (insured, you pay shipping) and they must be in the same general condition as they were as new. Please give us your account number and we will transfer the amount to your bank account.